AI Enabled Problem Identifier
Every positive change, whether it’s small or big, is like a chain reaction in the service industry that spreads across to gain more customers; ultimately adding profitability and brand value to the business...
Real-time capturing of customer reaction.
Capture critical data to enable the diagnosis of the exact issue
Real-time monitoring by staff (important for escalations)
Real-time immediate communication with the customers
Immediately solving the highlighted issue and satisfying the customer
Taking note of the problem and solution for future escalations